Gate Supervisors – Forwards Festival 2026

Location: The Downs, Stoke Rd, Bristol BS9 1FG

Dates: Friday 28th – Sunday 30th August 2026

Event Type: Day Event

Shifts: 12 hour shifts (approx)

Rate of pay: £17.54 per hour (£15.65 + £1.89 holiday pay)

About: 

Forwards Festival is 3 days of music in Bristol, bringing the biggest names in international music to The Downs. More than a music concert, Forwards looks to challenge what metropolitan festivals can be today and how they can do good, from the inside out. 

Roles and Responsibilities: As a Gate Supervisor, you are responsible for the smooth operation of festival entrances and exits. Your role involves coordinating volunteers via our sister company My Cause UK across entry points, ensuring efficient crowd flow, and enforcing security and ticketing protocols.

• Team Coordination:
  • Managing a team of volunteers across the weekend 
  • Assign roles to gate volunteers, ensuring all positions are covered
  • Oversee queue management and implement measures to maintain a smooth flow
  • Monitor performance and provide support where necessary
• Liaison & Problem-Solving:
  • Assist attendees with entry queries, ensuring a positive experience.
  • Resolve issues such as ticket discrepancies, lost passes, or VIP access concerns
• Communication & Reporting:
  • Maintain clear communication with the operational lead 
  • Log any incidents, crowd control issues, or ticketing irregularities
  • Conduct regular check-ins with gate staff and provide end-of-shift reports
• Gate Infrastructure:
  • Ensure gate infrastructure is fit for purpose and any layout changes happen throughout the event

Skills and Experience:

We are looking for team members who have previous experience in:

• Gate Operations 
• Event ticketing and wristbanding 
• Volunteer management 
• Experience in greenfield sites 

Candidate requirements:

• You must be a UK resident or have the right to work in the UK
• You must be able to provide at least two references from previous employers

Steps to apply:

• Existing staff – Please login and apply via your profile
• New staff – Please register on our staffing portal and create a profile to submit an application
• Take a look at our FAQ’s to answer any questions you might have!